Frequently asked questions
Answers about products, licensing, hosting, migrations and support.
Most current products are designed for OJS 3.4 and OJS 3.5. Compatibility is displayed on each product page. Confirm your exact OJS version before ordering.
Yes. A standard plugin licence is a one-time purchase that includes twelve months of updates and support. You may continue using the last downloaded version after the update period ends.
Choose a Sitewide or Agency licence when you need multiple installations. The Single Journal licence covers one journal installation.
The setup fee covers platform preparation, journal configuration, branding and the services listed in the selected plan. The annual fee maintains the hosting infrastructure and continuing service.
Optional add-ons begin from the Starter plan. Essential and Launch are fixed packages and do not accept the listed add-ons.
Yes. Compatible OJS 3.x migrations can be quoted after reviewing the database, files directory, custom plugins, theme and current hosting environment.
No provider can guarantee acceptance by DOAJ, Scopus or other indexes. Indexing assistance covers readiness checks, corrections, documentation and application guidance.
No. GratifyOJS is an independent provider of third-party products and services for Open Journal Systems and is not affiliated with or endorsed by the Public Knowledge Project.